The Challenge
From media buying and planning to traffic management, BluHorn provides the best affordable solutions for small to midsize enterprises. BluHorn aims towards revolutionizing the media industry with insightful and actionable data. And with huge amounts of data in mind, their major challenge was the peak demand management and scalability.
Operating on an in-house PHP Framework, they required a solution that could easily scale on-demand, store massive amounts of data at a lower cost, and handle data of virtually any type. Their B2B application incurred massive data insights, slowing down the database, and increasing application downtime.
On a single-tier architecture, enclosing a single point of failure and limited scalability & reliability, BluHorn required to be migrated to the cloud from their collocated data center. They wanted to opt for SourceFuse’s application modernization and managed cloud services offering, which involved the rebuilding of their infrastructure to enable direct deployment of parts of the application into a production-ready hosted environment. The complete application modernization followed by maintenance of the infrastructure to help reduce operational overhead and increase performance efficiency.
Solution Proposed
Working with AWS SaaS Competency knowledge, SourceFuse proposed a three-fold SaaS solution catering to BluHorn’s application modernization and maintenance needs – Migrate, Modernize, and Manage Cloud Services. The SaaS model approach (leveraging pooled isolation) will rely on agility and operational efficiency as pillars of a business strategy that promotes growth, reach, and innovation.
In the second phase, the decision processes were evaluated, for better visibility, accessibility, and reduction in turnaround time. Their time to market for new features was optimized by deploying a continuous integration and continuous delivery (CI/CD) pipeline using AWS CodePipeline. Moreover, we implemented automated security patching of the underlying OS, performed regular infrastructure scans for any vulnerabilities and passed the CIS Compliance Benchmark enabling their software to be protected from malicious or unauthorized traffic.
For enhancing their Customer Tech Support, we introduced a PubNub powered support chat (hosted on AWS) system to connect buyers, planners, vendors, and clients. To bolster this chat application, and deliver a social media timeline-type feature, the chat app also support required policies and mechanisms that allow tenants to capture and escalate issues with a specific tenant context. The SaaS application now has a well-defined process for assessing, triaging, and escalating tenant specific issues using AWS native services and serverless architecture.
Further, we integrated their ticketing system with FullStory to troubleshoot issues and resolve any concerns much faster. And, to enhance their customer experience, we modernized their UX with New Relic’s integrated features like continuous monitoring of the application & proactively fixing performance bottlenecks.
Data Synchronization enabled by PubNub’s real-time worksheets
In the third and final phase, SourceFuse’s Managed Services Enterprise plan was selected to monitor and maintain the final product. For increased reliability, AWS AutoScaling paved the way, increasing availability by 99.99%. SourceFuse continues to maintain BluHorn’s infrastructure, operating system, database, and application as their managed services provider, whilst they focus on continuous growth and innovation.
Results and Benefits
99.99%
Availability:
Application Modernization with minimal downtime and visibility into hosting mechanism
35%
Cost Optimization:
By pay-per-use & managing the cost versus server utilization ratio
effectively
93%
Performance Efficiency Gain:
Introduction of Parallel processors, quick decision making and proper monitoring insights
173%
Reduced Update Rating:
To calculate an Advertisment’s demographic, reach, and performance
About The Customer
BluHorn® is a web-based media buying software program designed to organize, schedule, and report media buys, whether for broadcast TV, cable TV, radio, outdoor or print, and digital media. This multi-tenant software, which was created by media buyers for media buyers, was developed with the input of more than 50 small to midsize advertising, marketing, and digital media firms throughout the United States.
BluHorn aims to provide the best media buying solution available at a price point that is affordable for small to midsize firms. They have worked to create a solution for all agencies, whether an agency buys one platform or many media in various markets. The software is web-based, requiring no downloads to computers or server storage.
