Managed Services
Proactive managed services for your cloud computing environment
Leveraging advanced automation tools, we provide up to 80% increase in performance efficiency and predictable cloud billing, while you focus on your strategic goals.
Achieve More with a SourceFuse Cloud Managed Service
SourceFuse’s Managed Service Provider (MSP) offering is a one-stop-shop, covering infrastructure, database, and application support. The goal is to be a true MSP that goes beyond a ‘manage what’s there’ approach, enabling clients to focus solely on their core business.
Infrastructure (IaaS) Layer
We don’t just manage existing infrastructure – we also take care of deploying new infrastructures, including provisioning & managing container clusters, CI/CD pipelines, optimization standards, disaster recovery, & other advanced capabilities.
Database Layer
Unlike typical MSPs that only handle the infrastructure & leave the database (DB) management to the client, we provide full-fledged DB admin services. Activities include DB management, extending tablespaces, ensuring backups, security & compliance, essentially acting as an extension to the client’s own team.
FinOps Layer
Application Layer
We offer comprehensive application support, featuring performance monitoring, error tracking, & real-time analytics for optimal application performance monitoring & tracking, rapid issue resolution, & deep insights into application behavior. Our services provide proactive maintenance, ensuring high availability & reliability.
Security Layer
No Need for In-House DevOps Team
With SourceFuse’s MSP, you don’t need to maintain large in-house DevOps teams. We have you covered & take care of everything, providing a single point of accountability.
Consulting Hours
SourceFuse’s AWS DevOps experts will provide up to 20 hours of consulting to work with your in-house team.
Automated Ticketing Flow
Single dashboard view of all issues, resolutions and automated ticket generations.
Service Improvement Plan
SourceFuse proactively provides ongoing recommendations to our clients as per best practices:
- Implement best practices in cloud monitoring and patch management.
- Identify opportunities for process improvements and implement innovative solutions.
We don’t just manage existing infrastructure – we also take care of deploying new infrastructures, including provisioning & managing container clusters, CI/CD pipelines, optimization standards, disaster recovery, & other advanced capabilities.
Unlike typical MSPs that only handle the infrastructure & leave the database (DB) management to the client, we provide full-fledged DB admin services. Activities include DB management, extending tablespaces, ensuring backups, security & compliance, essentially acting as an extension to the client’s own team.
We integrate FinOps for cloud cost optimization to maximize ROI, improve operational efficiency, maintain financial control, & enhance cloud governance. Key services include cost optimization, license assessments, resource & tagging efficiency, cloud financial planning, & compliance to industry standards.
We offer comprehensive application support, featuring performance monitoring, error tracking, & real-time analytics for optimal application performance monitoring & tracking, rapid issue resolution, & deep insights into application behavior. Our services provide proactive maintenance, ensuring high availability & reliability.
SourceFuse carries out regular architecture reviews, vulnerability assessments and penetration testing, and compliance monitoring for HIPAA, CIS Benchmark, PCI DSS, and NIST.
With SourceFuse’s MSP, you don’t need to maintain large in-house DevOps teams. We have you covered & take care of everything, providing a single point of accountability.
SourceFuse’s AWS DevOps experts will provide up to 20 hours of consulting to work with your in-house team.
SourceFuse proactively provides ongoing recommendations to our clients as per best practices:
- Implement best practices in cloud monitoring and patch management.
- Identify opportunities for process improvements and implement innovative solutions.
Plans That Match Your Business Needs
Regardless of what plan you choose, our goal is to maximize value while giving you flexibility to perform your mission-critical job functions. SourceFuse understands the diverse business needs, but we also need to take care of your budget. Our costing structure aligns proportionally with your monthly recurring revenue (MRR): if your MRR decreases, our monthly costs will also decrease!
Features* |
Essential PlanDesigned for SMB companies focused on increasing reliability and optimization |
Advanced PlanComplete managed services package for medium to large scale businesses |
Premier PlanIncludes Advanced Plan benefits plus complex infrastructure support |
---|---|---|---|
IaaS | |||
AWS Container Management | |||
Patch Management | Standard | Enhanced | |
Application Lifecycle | - | Enhanced | |
Continuity Management | Standard | Enhanced | |
Security Management | Enhanced | Enhanced | |
Incident Management | Enhanced | Enhanced | |
Problem Management | |||
Change Management | |||
Logging & Monitoring | Standard | Enhanced | |
FinOps Cost Optimization | Standard | Enhanced | |
Service Improvement Plan | - | Enhanced | |
Database Management | - | Enhanced | |
Automation | - | - | |
Ticketing Portal | |||
SourceFuse Technical Account Manager | On demand | Shared | Dedicated |
Support Hours | 8hrs x 5 days | 16hrs x 5 or 7 days | 24hrs x 5 or 7 days |